Shipping policy – Liberating Wood

Shipping policy

Shipping Policy
Effective Date: 7.10.25

Thank you for shopping with Liberating Wood! We’re committed to providing you with high-quality, handcrafted wood products and a seamless shipping experience. Please review our shipping policy below.

Processing Times

  • All ready to ship orders are processed within 3–5 business days. Custom pieces will vary, but this will communicated to you when discussing your order.

  • Orders are not processed, shipped, or delivered on weekends or holidays.

  • During high-volume periods (such as holidays or product launches), processing may be delayed. If there is a significant delay, we will contact you via email.

Shipping Rates & Delivery Estimates

  • Shipping charges for your order will be calculated and displayed at checkout.

  • We currently offer standard shipping (typically 3–7 business days) within the United States.

  • Delivery times are estimates and may vary due to carrier delays, weather, or other unforeseen circumstances.

Shipping Carriers

We primarily use the following carriers:

  • USPS

  • Local Pick Up at our store

You will receive a tracking number once your order has shipped.

Domestic Shipping Only

At this time, we only ship within the United States. We do not offer international shipping.

Shipping Address Accuracy

Please ensure that your shipping address is correct at checkout. We are not responsible for delays or losses caused by incorrect or incomplete shipping information.

Lost or Damaged Packages

If your package is lost, damaged, or missing items:

  • Contact us within 7 days of delivery.

  • Email us at Richard@LiberatingWood.com with your order number and photos (if applicable).

  • We will work with the carrier to resolve the issue and offer a replacement or refund when appropriate.

Contact Us

For any questions regarding your order or this shipping policy, please reach out to us at:

Email: Richard@LiberatingWood.com
Phone: 865-789-2925
Website: https://shop.liberatingwood.com